Effective Date: October 21, 2026
Thank you for shopping with IPRICKU. We want our customers to feel informed and confident when purchasing body jewelry online. Please review this Refund and Returns Policy carefully before placing your order.
By placing an order through our online store, you acknowledge that you have read and understood this policy.
1. All Sales Are Final
IPRICKU does not accept returns or offer refunds or exchanges on purchased merchandise, except where required by applicable law.
Please review product descriptions, materials, sizes, measurements, colors, and other available details carefully before completing your purchase. Because body jewelry must be selected with consideration for individual anatomy, piercing placement, and personal needs, it is important to make sure the item you order is appropriate for your intended use.
We encourage customers to contact us with questions before placing an order if they are unsure about a product.
2. Hygiene and Safety Considerations
Body jewelry is a personal item that may come into contact with skin, bodily fluids, or piercing channels. For hygiene and safety reasons, IPRICKU does not accept returns of purchased body jewelry.
Once an item has left our possession, we cannot reliably verify how it has been stored, handled, or whether it has been exposed to contaminants. Reselling returned body jewelry could pose unnecessary hygiene and safety concerns.
This policy applies regardless of whether an item has been worn, opened, or removed from its original packaging, except where applicable law requires otherwise.
3. Questions Before Ordering
We understand that selecting body jewelry online can sometimes be challenging. If you have questions about a product, its material, dimensions, compatibility, or intended use, we encourage you to contact us before placing your order.
You may reach out by email or through the contact form on our website.
Please understand that providing jewelry recommendations remotely has limitations. Without examining your anatomy, piercing placement, existing jewelry, and individual circumstances in person, we may not be able to determine whether a particular item will fit or be suitable for you.
We will do our best to answer questions using the information available, but customers are responsible for reviewing product details and making informed purchasing decisions.
If you need personalized jewelry fitting or an assessment of your piercing, an in-person consultation with a qualified professional may be more appropriate.
4. Incorrect Items and Order Fulfillment Errors
We make every reasonable effort to ensure orders are packed and shipped accurately.
If you receive an item that does not match what you ordered because of a verified fulfillment error on our part, please contact us promptly through email or our website contact form.
Include your order number, a description of the issue, and photographs of the item and packaging when possible. We will review the information and determine the appropriate resolution. When appropriate, this may include sending the correct item.
This provision applies to verified order fulfillment errors and does not create a general right to return merchandise, exchange items, or receive a refund.
Nothing in this policy limits any remedies required by applicable law.
5. Damaged or Defective Merchandise
IPRICKU does not offer voluntary refunds or replacements for merchandise reported as damaged or defective.
If you believe an item presents a safety concern or has a manufacturing defect, please contact us with your order information and a description of the issue so we can review the circumstances.
Please discontinue use of any jewelry you believe may be unsafe.
This policy does not waive or limit any non-waivable consumer rights or remedies that apply under applicable law.
6. Shipping, Delivery, and Missing Packages
Once an order has shipped, delivery times and tracking updates are generally managed by the shipping carrier. Delays may occur because of weather, carrier operations, holidays, or other circumstances outside our control.
If your tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier directly to initiate an inquiry or missing-package claim.
We recommend checking around your delivery location and with household members, neighbors, or building management before filing a claim.
IPRICKU does not voluntarily offer refunds for shipping delays or packages marked as delivered by the carrier. However, this policy does not eliminate any obligations or remedies required by applicable law.
If tracking information has not updated or your shipment appears to be lost in transit, you may contact us so we can review the available shipping information.
7. Order Cancellations
If you need to cancel an order, contact us as soon as possible.
Cancellation requests may be considered only before an order has shipped. Once an order has shipped, it cannot be canceled, and our all-sales-final policy applies, except where required by applicable law.
Submitting a cancellation request does not guarantee that the order can be stopped. Orders may enter processing or fulfillment shortly after purchase, so please review your order carefully before submitting payment.
8. Sale Items and Promotions
All purchases, including sale items and merchandise purchased during promotional events, are final unless otherwise required by applicable law.
Discounts, promotional pricing, or limited-time offers do not create an exception to our no-returns policy.
9. Contact Us
If you have questions about a product before ordering, need clarification about this policy, or believe there has been an order fulfillment error, please contact IPRICKU through our website contact form or by email.
When contacting us about an existing order, please include your order number so we can assist you more efficiently.
We appreciate your business and encourage you to ask questions before purchasing whenever you are uncertain about a product.
10. Applicable Law and Consumer Rights
This policy is intended to communicate IPRICKU’s standard approach to refunds, returns, and exchanges. It does not waive, exclude, or limit any rights or remedies that cannot legally be waived, excluded, or limited under applicable federal, state, or local law.
Where applicable law requires a refund, replacement, cancellation right, or other remedy, those legal requirements will take precedence over any conflicting provision of this policy.
IPRICKU reserves the right to update this policy as needed. Any updated version will be posted on this page with its revised effective date.